Today’s world can be a tough place. We live in an age where security is necessary to protect our businesses, employees and customers from people who would like to cause harm, steal property, or even vandalise our businesses. Therefore, it’s sometimes necessary to hire a private security company to protect you and your business.
Find the Right Security Company is Challenging
Are you in need of a security company, but don’t know where to start? It can be challenging when you start out researching professional security companies. What do you look for? Are there certifications to consider?
There’s a lot to look at when searching for the best security company for your business. That’s why we’ve created this guide which walks you through some essential points to consider, along with tips on what to look for in a security company.
Considerations Before You Begin Research
There are a number of questions you need to ask yourself before even beginning the search for the right security company. Here are important questions to ask yourself:
1). What type of security services do you need?
Here, you’ll need to consider the type of security services you need. Do you already know the answer? If not, will you need an expert to review the premises of your business or venue, then offer recommendations? Also, do you know what type of company provides these services? Do you need a local company or a national chain?
If you already know the answer to the main question, then you’re ready to move on to the next question. On the other hand, if you’re not sure how to answer this question, then it might be a good idea to contact a security expert for their recommendations before moving ahead with your research.
2). The Research & Interview Phase
It’s a good idea to create a list of 5-7 security companies to interview for the security services you need. This way, you’ll more companies to choose from, as well as different types and levels of services.
Once the list is created, then it’s necessary to go through the list and call each business. Ask if it’s possible to arrange a meeting and ask if you can view a site they manage. Viewing a site the company manages gives you a good idea of how the security company would work with your business.
Next, you’ll need to ask for quotes. See if the companies will provide a written quote, which lists the services they would provide, along with the cost.
Once you have interviewed each security company it will be time to compare notes. Look for those services that are the best fit for your security needs, and a good fit for your budget.
What Qualities Should You Look for in a Security Company?
Now, here are the tips to help you find the right company for your organisation’s security requirements. Here are the most important characteristics to look for in a security firm:
1). SIA Licensing
In the UK, the security industry is regulated by a Security Industry Authority (SIA). This organisation ensures that private security firms are properly trained and qualified to do security work. The SIA covers the following types of security services:
- Public Space Surveillance (CCTV)
- Door supervision
- Close protection
- Cash & valuables in transit
- Immobilisation, restriction & removal of vehicles
- Key holding
Look for security companies that are licensed by the SIA to ensure they compliant. This means that the director (head) of the company is required to be SIA licensed, as well as all staff who are providing security services. This is the minimum requirement that all security companies in the UK must have to operate a business. If a security organisation does not have SIA licensing, then they are running an illegal business.
While SIA is required as a minimum, look for a security firm that also has other types of accreditation(s) including:
- British Security Industry Association (BSIA): check to see if the firm is a member of the BSIA, which is the trade association for the security industry in the UK.
- The Security Institute: one of the largest membership organisations for security firms. This org requires members to have extensive training and knowledge to join.
- CHAS Accredited Contractor: this is the Contractors Health & Safety Assessment Scheme, which was created to provide a standard to ensure service providers are competent, as well as dedicated to the health & safety of their employees & customers.
- SafeContractor: this accreditation ensures that a company is competent to provide the services they offer.
- Others: British Standards ISO9001, NSI Gold, and others are also worth checking.
Remember, the firm just be a member of the SIA as a minimum. Other accreditations are not required, but the more a security organisation has, the more you can be assured they provide quality security services.
Next, you’ll want to check to see if the company offers a flexible service, one that can be customised for your unique security requirements. This is an area where local security businesses often excel over the large national chain.
Look for a security company that can create a bespoke security service to meet your requirements. For instance, what happens if your needs change at the last minute? Is it possible to add guards, for instance? How long does it take them to respond to a request or change?
5). Internal Training
As you research and interview security firms, be sure to ask about the type of training their security guards carry. Look for businesses that require on-going training for their security guards. While all security professionals are required to have a minimum level of training to obtain their license, continued education ensures the firm and their security staff are knowledgeable and trained on current security issues, operations, and more.
These are the qualifications to look for in a security company that provides professional security services. If you have more questions on how to find the best security firm or if you’d like to contact us about our highly professional security services, please get in touch. We take your security seriously.